When entrepreneurs are creating their business plan, they need to be sure to plan for success, as well as failure. Some of the best innovations in the world have resulted from the failures of others. The only thing worse than not completing a task, is to not use the instance as a teaching point to prevent similar occurrences in the future. After a missed deadline or a problem with a project, entrepreneurs may want to take some time to talk calmly with staff to get to the root of the issue. Then, business leaders can encourage employees and provide them with some guidance to get them back on track. Below are a few ways entrepreneurs can turn challenges in the workplace into positives, which may boost morale and employee productivity.
Focus on the process, not just the end result
Employees who aren't completing tasks the right way, success should be monitored closely and evaluated by their bosses regularly. By helping them align themselves with company processes, business owners can be sure their staff are properly trained and employees are not focused entirely on the end game. Once the correct processes are accepted by staff, entrepreneurs should expect their employees to begin experiencing higher levels of success and getting things done as directed by their employers.
Don't expect perfection
Instead of stressing perfection to employees, entrepreneurs should create a culture within their firm that the truly bad mistakes are those that are repeated. Problems are going to arise and issues are going to occur, and employees must be held accountable for their mistakes. However, instead of instantly looking to fire a person or chastise him or her for their miscue, entrepreneurs may find encouraging words and confidence are a better route to getting the employee back in a productive state of mind. With the economy as it is, there's already heavy pressure on employees' shoulders; adding to it may only lead to further mistakes and low worker morale.
Look at the long term during performance reviews
When conducting performance reviews, many entrepreneurs make the mistake of evaluating their staff in the short term. Instead of congratulating staff for recent successes or reprimanding them for mistakes they have made in the past few weeks, entrepreneurs must look at the breadth of their work over the entire time they have worked at the company. The best way to have a comprehensive idea of a workers' contributions is to track the individual's work alongside the company's objectives. Did the employee help achieve markers listed in the strategic plan? How has the individual's work fostered revenue gains and helped the company's bottom line? How does the individual factor into the company's business projections?
Embrace mistakes, including ones made by the boss
One way entrepreneurs can endear themselves to their staff is by showing them a mistake they made and how they learned from it. This will show employees that their boss doesn't think they are immune to errors, and there is a culture in the workplace that mistakes are going to happen. Using these leadership tactics will not only improve processes in the firm, but it will also motivate employees to do better after making a mistake.
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