Better customer relationships can lead to new business
Many small businesses focus their attention on strong customer service, because they know there's a significant chance their primary source of revenue will come from repeat consumers.
Strategically plan for reeling in the big fish
Many large corporations would prefer to work with small businesses because smaller operations are able to work more closely on products and services and provide their clients with a more personalized approach.
How to figure out if a small business is ready to expand
Every small business owner wants to start thinking about expansion when their customer base begins to grow.
Take a cue from Olympians when building a strategic planning team
Any small business owner that expects to be successful needs to embrace teamwork and should bring in a number of different personalities into the strategic planning process.
How to take the stress out of the strategic planning process
The strategic planning process doesn't happen overnight, and small business owners are bound to get frustrated from time to time. Sometimes small business owners need to step away from the planning table and focus on other things.